Privacy Policy

Effective Date: 31 July 2026

Privacy Policy

Zeen Innovation Co., Ltd. (“Zeen”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use Zeen services, including Zeen Audit, Zeen Shop, related applications, websites, and associated services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Depending on how you use our Services, we may collect information including:

·      Personal information such as your name, email address, phone number, employee ID, organization, or other account information.

·      Information you provide while using the Services, including work-related information, reports, forms, survey responses, product information, and other business-related data.

·      Images, photographs, or other media captured or uploaded through the Services.

·      Location information where required for the operation of the Services or your organization’s business processes.

·      Technical device information such as device model, operating system, application version, network information, diagnostic information, and other technical information necessary for service operation, troubleshooting, security, and service improvement.

·      Usage information including login records, activity logs, feature usage, and other operational information generated through your use of the Services.

How We Use Information

We use the information we collect only as necessary to:

·      Provide and operate our Services.

·      Create and manage user accounts.

·      Support business operations and work-related activities.

·      Verify work-related activities where applicable.

·      Improve the quality, reliability, performance, and security of our Services.

·      Diagnose and resolve technical issues.

·      Respond to customer support requests.

·      Comply with applicable laws, regulations, contractual obligations, and legitimate business requirements.

Information Sharing

We do not sell your personal information.

We may disclose information:

·      To your employer or affiliated organization where the Services are provided on their behalf.

·      To trusted service providers who assist us in operating our Services.

·      When required by applicable law, regulation, legal process, or governmental authority.

·      To protect the rights, property, security, or safety of Zeen, our customers, users, or others.

Data Retention

We retain personal information only for as long as necessary to provide the Services, fulfill contractual obligations, comply with applicable laws, resolve disputes, enforce our agreements, or as otherwise required for legitimate business purposes.

Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

Third-Party Services

Our Services may rely on trusted third-party service providers for infrastructure, analytics, authentication, communication, or other operational purposes. These providers may process personal information only as necessary to perform services on our behalf and are required to protect such information.

Children’s Privacy

Our Services are intended for business and organizational users and are not directed to children. We do not knowingly collect personal information from children in violation of applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised Effective Date. Your continued use of the Services after such changes become effective constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:

Zeen Innovation Co., Ltd.

Email: contact@zeen.cloud

Website: https://www.zeen.cloud